Development of Web-based Integrated Workflow System (iWS) for CARICOM Secretariat, Guyana.

iWS, a web-based, integrated Office Automation System with Enterprise Document and Content Management System, is a tailor-made, low cost workflow solution integrating the departments following the rules and norms of CARICOM in order to achieve automated office environment. The solution offers process re-engineering that are applied at various process levels wherever necessary ensuring accountability of uncompleted tasks. It significantly aims at improving the operational efficiency of the implementing organization by transitioning to a "Lass Paper Office". The solution is customizable, configurable and user friendly.

Modules

• Enterprise Contact Management System
• Enterprise Content Management System (Conference Services)
• Digital Content Management System (Communication Unit)
• Registry Receipt
• Store and Inventory
• Procurement Management System
• Dispatch
• Leave
• Medical Claim
• Car Requisition and Allocation
• Legal
• Travel Management System
• Documentation Centre
• Resource Mobilization & Technical Assistance (RMTA)
• Enterprise Record Management System (Master Modules)

Salient Features

• Role based access control allowing Workflow design with document approval system.
• Modification of Workflow by authorized user.
• In-built file tracking, performance monitoring throughout hierarchy, process status reporting.
• Minimal data entry stations and master data management, user management.
• Auto-generation of note-sheets, sanction letters, customized reports.
• Generation of physical files on-the-fly from digital files.
• Dash-board for Secretariat.
• Audit Trail.
• Disaster recovery and backup facility, etc.